ES8103S 3-Blade (Arc 3) Wet/Dry Rechargeable Electric Shaver Sale 2012

I still highly recommend this shaver for the quality of shave and positive experience with Panasonic. I have had issues with the battery and screen; however, given the benefits that I mentioned above, I am comfortable purchasing this shaver again.

Let me take a step back. I have owned two ES8103S shavers over the past three years. My first shaver began to show problems with the screen after about six or seven months of daily use. Notably, the shaver had evidence of vapor on the inside of the screen. As I have mentioned before, I use it in the shower and it periodically falls. All things considered, the shaver has held up well despite the drops. At some point; however, water must have seeped behind the screen despite not showing any visible sign of damage. After several months, the screen went blank and the battery slowly stopped charging. It went from 5-6 shaves per charge to 4 to 3 to 2, then zero charge.

So next I called Panasonic (after it finally died) and explained that I received this shaver as a gift and it was purchased about 11 months ago. Since it had a one year warrantee, the Panasonic rep explained that if I could get a copy of the receipt I would be able to send it in for repair or replacement. I was able to send a copy of the Amazon email receipt (from the person that gave me the gift) and Panasonic sent me a pre-paid label to attach to any box to send the shaver in. I had to send the shaver and charger together. After about three weeks I received a brand new ES8103S in the mail. No other calls, email, or follow-up was necessary on my part. Despite the three weeks without a shaver, I thought this was fantastic customer service. Actually, having switched to razor for three weeks, I realized how much I loved the ES8103S and had started taking it for granted.

So I have had the replacement razor for about two years now. I have been much more careful about not letting it drop and the screen has held up well - until a few weeks ago. The battery is still fine and the shave is as good as ever. But, I have no idea how much battery power is left. The screen lights up but does not display a legible value. There is no water or vapor behind the screen this time. It seems that the screen and/or battery have a couple of year lifespan. I find this lifespan acceptable as I am still saving compared to the cost of replacement razors. I have found that the ES8103S replacement cost is about the same as the cost of razors with a one year lifespan. My two ES8103S shavers have averaged about a year and a half lifespan (although my current razor is still usable). Therefore the ES8103S still enjoys a cost benefit to shaving with razors.

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