Great product and support. NO HIDDEN "FEES"!

I buy a lot on Amazon, but rarely have time (or really care) to write reviews, but I feel compelled to let others know how much I love my Ooma Telo. Definitely worth the money.

Once I got my Telo, I applied to have my number ported over from my landline and cut off. That took about two weeks (it was over Christmas and New Year's), but now I'm exclusively Ooma throughout my house.

Here are some points I think are important to make.

1. There are no "hidden" fees as some (suspicious) reviews have suggested. There are some government-regulated taxes that you must pay once a year, but from what I remember, these are about $12 per/YEAR.

2. Porting a number over is a one-time fee of about $39. If you want, you can select a new number from Ooma free of charge.

3. While your number is being ported over, you can still use your Ooma system to make calls, but only from the Ooma base. (You can still use your existing landline service, too.)

4. Once your number has been ported over and your landline shut off, you can use your Ooma device to power all of the phone outlets in your house. At first, I assumed that I'd have to disconnect outside wiring or call my phone company and initially became frustrated - NOT THE CASE. (My wiring required a $2. plug-in splitter - Ooma support helped me figure this out in less than 5 minutes.)

5. You do not need to buy any new phones. As I said above, the Ooma will power your other phone outlets. If you have fairly modern phones, all should work flawlessly.

6. There is an Ooma Premier service available for about $120/year. It includes some great features like being able to have your home phone and cell phone at the same time, forwarding voicemail to email, second line, back-up forwarding (in case your cable connection goes down), etc. There is a free 60-day trial for this service and you can easily opt-out of renewing online at anytime and still enjoy the service for the 60 days.

7. The Ooma device gets plugged directly into your cable modem, then you plug in any routers from your Ooma device. This makes sure your Ooma gets priority with your Internet connection.


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