11/15/2012

This is a great laptop for everyday use and fits basic needs

This is a great laptop for everyday use and fits basic needs like surfing the web and catching up on TV episodes. I'm currently using this laptop to create this review and love the soft keys and the way they type. It is fast and effient for light duty work but if you want to do more heavy work then you might want to expand the memory to 8 GB and upgrade the processor to an i3 or i5. This has great features for a laptop like this. The battery life is just over 3 hours and that is with the brightness turned up next to the last brightest setting. I'm sure if I put it to the lowest setting it would get the 4 hours that it says it offers. When I looked around I seen that the memory and hard drive space wasn't offered in most laptops under the $500 range. This does include about 15 garbage files on it and I just went to my computer and uninstall or change a program option and removed them within 10-15 minutes. But with most computers and laptops this is fairly common in mostly all computers so for me this really isn't a big deal. I also removed McAfee because I haven't had much luck with it and went for AVG free version for now at least that is far better. It does come with the basics as far as windows 7. And Acer has their own games like hp. But this is very good and I would recommend to anyone that is looking a great pc that will last and that is honestly well worth the price. And lastly, I purchased this from amazon for $379.99.
 am currently very disappointed with this purchase. This a great looking value computer that was purchased for my wife who needed something simple for surfing the web and editing family pics. Based on these needs it was a great fit at an awesome price, $399! All was well out of the box and the initial usage was a breeze.

Unfortunately after 2 days the wireless NIC just stopped working. I know this a hardware issue because all my other wireless devices have no problem connecting to my network. I am also very familiar with computer hardware since I have built a few in my day and thought it would be an easy fix to get back up and running. I reset the router, modem, wireless card to no avail. Then I made sure the card was on at all times through the power management option. I also took the time to reinstall the drivers for the wireless card and still nothing.

Next, I contacted ASUS support through the Asus members website. Support to over over 2 days to respond and told me to try the options I already tried. I am now in support limbo and have a computer that doesn't do what I purchased it for. I am very disappointed with the response so far by Asus and would definitely hesitate purchasing from them again. Hopefully I will be able to update with a better review once they make things right.

Update

Finally got this thing to work and I am glad that I took the time to have it fixed. ASUS support was great after dealing with my early frustrations. This thing is a huge value for the price and my wife loves it for general use like pictures, web browsing, and Office applications. I would purchase again in heartbeat for $400. Great value for non power users. Thanks ASUS.

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