11/15/2012

The TV is in HOME mode, in reference to the "user" error comment

The TV is in HOME mode, in reference to the "user" error comment (this is not) as well that Samsung support can't determine the cause either...
The TV picture is very nice and what you would expect for a lower priced LED TV. Not the picture quality of the 8000 but a nice picture for the size and price.

Pros:
1. All the bells and whistles of internet connections, netflix, apps, DLNA, etc... that I was wanting
2. Wireless capabiltiy INCLUDED with the TV :), haven't checked any ranges; however, I get a strong connection.
3. Pciture is nice
4. Easier setup to wireless
5. When surfing on the web page PIP comes up with the TV signal in the PIP (not sure if that was done for earlier revisions of the TVs)

Meh:
1. Web pages have slightly better usability than the D series with a standard remote, not good, but qwerty keyboard comes up vs. using a phone style text entering. This makes the process faster but still brutal.

Cons:
1. The Web brower doesn't support Flash; however, I thought Samsung was supporting flash on these TVs. (bummer)
2. My TV, maybe not other 5300s, "randomly" turns off and on roughly every 30 - 45 minutes of use (still tracking and trying to determine potential causes), time other...

A little debug on the shut off and other features
1. Further study suggests that with time on that the TVs smart features slow down and freeze (netflix) and when this occurs TV automatically shut off (so direct shut off with Netflix stutter and freeze)
2. Right after power cycled then netflix worked fine so it does point to the TV being the issue here and not netflix

Software issue or hardware issue it is hard to say.
Called Samsung support and they are wanting to service the TV, looks like it is time to return.
With a swith out it will be interesting if this was a ONE off issue or a hardware/software/OS issue.

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