Good after a rough start 12-Cup Programmable Coffeemaker Review

Making coffee is a snap. The filter basket lifts out easily - you just rotate the spray arm out of the way and lift out. This makes it easy to add the ground coffee and to clean up afterwards. After you have the filter basket loaded up with ground coffee you just put it back in and rotate the spray arm back into place. You add the water into the reservoir through the same opening in the top and there is plenty of room to pour. The cup markings are on the right side of the machine and may be a little difficult to see in low light, but I haven't had any trouble. If you measure your water before adding it then it won't matter in any case. Once you have added the water you just press one button to start brewing. If you want to change the brew strength you press one more. The machine will beep when it is done. Easy.

The unit automatically senses whether you are using the glass or thermal carafe. The heating element turns on only for the glass carafe since the whole idea of the thermal carafe is to keep the coffee warm without continually heating it. We typically use the glass carafe when we are going to drink up the coffee quickly and the thermal when we have more time and want to drink coffee at our leisure. The thermal carafe easily keeps the coffee warm enough for us for a couple of hours. The instructions advise pre-heating the carafe with hot water to help maintain the temperature but we usually don't bother.

This machine brews great tasting coffee quickly and easily. If that is what you want in a coffeemaker then I highly recommend it. If you want lots of fancy settings to fiddle around with then it isn't for you. The clock on the machine is not illuminated so you can't see it at night. If you really want/need an illuminated clock then you will want to find another model.

This coffeemaker suits our needs perfectly and the price can't be beat. The optional thermal carafe is great for keeping coffee warm without cooking it - perfect for extended coffee drinking sessions. This is a nice programmable coffee 12-cup coffee maker that accepts both a 12-cup carafe and an 8-cup thermal carafe. With the brew strength option, you can satisfy most tastes. Good design; easy pour carafe.

The product is well packaged, but ours was lacking the filter disk for the included water filter system. A quick email to their customer service got a polite response within the stated 2-business days and the filter a week later.

The challenge with this product is one voiced about many coffee makers these days - an acute plastic smell taste, even after following the initial cleaning directions. (but since so many models/brands seem to have this problem we thoguht it worth the effort to try to work past it)

It took two days of effort to rid ourselves of this plastic taste ... we did 2 rounds of cleaning with vinegar-water followed by clean water and then two rounds of cleaning with baking soda in water (3T to 12 cups, letting it sit in the resevoir for 30 minutes before brewing, followed by clean water. We used a paper filter and not our permanent filter for this. After the first day, the odor was noticeably reduced, but still detectable. We left water in the resvoir overnight and the hatch open and then repeated the process again the next day.
Since then, we've had very good tasting coffee and a very nice functioning machine.

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