12/09/2011

8-Sheet Cross-Cut Paper/Credit Card Shredder Review

This is my first shredder so I can't compare it to others but I can compare it to the description from the manufacturer.

They say it can do 8 sheets at once but I find that anything over 4 sheets causes the motor to slow noticeably.

They say it can shred credit cards when placed in the special slot. I found that the motor nearly stalled while shredding the first credit card I tried.

The second card actually did cause the motor to stall after which the machine wouldn't accept paper any more. So I ran it in reverse for about 15 seconds until it spit out the remains of the second credit card after which it began working normally again.

If you've read this far you probably think I hate this machine but that's not the case. With my expectations properly lowered, I find that it works pretty well. I never feed it more than 4 sheets at a time (it accepts staples without complaint) and I've gone back to my time-honored method of credit card destruction - scissors.

So far I've sent about 400 sheets through with no more problems.I ordered this item 10/22 to replace a shredder I'd had over 3 years for shredding bills, receipts, mailing labels (light household use). This model is not as nice as the one it replaced because you have to position the paper "just so" to get the auto feed to work. Sometimes I let the kids shred for me, and they had same complaint.

This unit was ordered 10/22. Arrived the end of October and I don't have enough shredding on daily basis so I save it in a small basket and shred accumulated stuff about once/week, perhaps using it for the first time in early November. A few days before Christmas I emptied the bin for the FIRST time (mentioning this to show how little shredding was actually done) When I replaced the top, the unit was shredding only on the left side and the Auto Feed won't stop running, I reversed it to make sure nothing was stuck(nothing came out) then unplugged it and didn't think much more beyond that, til today. Now it's running continuously and NOT shredding AT ALL anymore. There does not appear to be anything stuck, lodged or jammed inside and even though both auto and reverse run continuously it is not taking any paper. I attempted to return via Amazon but my "return window" has expired. Thoroughly disappointed; would not recommend.

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