6/11/2012

Per one other reviewer, the faucet does seem to get water stained but it's not noticeable

Ordered this from Amazon; great price and fast shipping. Received it a few days after ordering. As per other reviews, it took longer to take out the old faucet than it did to install the new. Read the instructions before hand just to familiarize myself with the steps. The only problem was threading the hose for the faucet head down through the body or base. Called Delta and the gentleman who answered told me to push the little plastic button on the back side of the arching tube, remove the tube, push the hose through the arch first, than through the base and connect the arching tube back to the base; end of problem. I wish the instructions had said that! Other than that, hook up of the pex tubes went smoothly. Just don't overtighten the connections but be sure to check for leaks. Per one other reviewer, the faucet does seem to get water stained but it's not noticeable when the faucet is dry. It looks good and we hope to have many years of trouble free service!I should make a career out of removing old rusted out Moen faucets and putting in Delta faucets. Delta is awesome, plain and simple. It took me an hour to remove the old Moen kitchen faucet that wouldn't even pivot anymore due to rust, and it was only 6-7 years old. It took me 30 minutes to install this new Delta faucet, and it looks and performs great! Not a drip to be found in any of the connections. Anybody can install one of these they are so simple. You don't need any caulk, plumbers putty, or anything. Just a wrench to attach the included water lines to the water supply. Delta provides the wrench needed to secure the faucet to the countertop. The faucet itself is very heavy and solid, not fake stainless like some of the kitchen faucets out there. It has very good water flow in both spray modes, and the water control handle is intuitive and operates in a very tight space in case you are backed up against a backsplash. This is the easiest of the Delta faucets I've installed, which to this date were mostly bathroom faucets. You really can't go wrong with this faucet. For not very much effort or money it provides an excellent upgrade for any kitchen.Bought the Delta faucet 9178-ss-dst about two weeks ago. After I had it installed, the faucet had a slow drip. I called Delta and they were very helpful. They told me the problem was probably the cartridge. Delta setup to send me a new cartridge, for me to install. The day after speaking to Delta, water sprinkled out of the faucet from underneath my counter. After shutting the water valves and cleaning up the mess, I called Delta back about this new problem. They said the cartridge, which was on the way, would fix the second problem as well as the first. Once I received and installed the cartridge, all was well for about four hours. The water wasn't dripping anymore, now it was lightly streaming out of the faucet and the second problem was sprinkling my inner cabinet from underneath again. So now, Delta is sending me a new faucet. Delta has told me that I will be reimbursed for the charges I will incur for bringing my plumber out again to install the new faucet. Delta has been very helpful so far. If it wasn't for Delta's customer support, I would have given this review the lowest rating. I will follow up with another review once my new faucet is installed. 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