There was a few problems regarding wifi on this Toshiba where it wouldn't connect to networks that require a password within the browser (workplace or school network where it required your id number/username). We tried using an external wifi adapter via USB and it turned out it still wouldn't connect. I called Amazon and verified with them there seem to be something wrong with the Wifi, it would connect successfully at home or on a mobile hotspot but not at work/school. Amazon was very prompt and got a supervisor approval to send a new replacement laptop with free one day shipping. We tried it out just today at both work and school and now it works just superbly!
I'd like to give FIVE STARS to AMAZON for their great customer support, I've been buying from them constantly since 2006 and they've been nothing but fantastic towards treating me like their VIP customer.
Besides that, we now have a like new laptop again, and I'm not really concern about moving data back and forth to the hard drive because of my expertise in computers. I've been reading other reviews, yes this laptop is quite delicate but this laptop is so light of course it's going to be fragile! The keyboard seems just fine, it's not an exactly nice finish like a macbook but it's still just a decent keyboard. The webcam has not provide much issue, I webcam with my girlfriend almost every other night and I can hear her clearly and see her clearly just fine. She would even point the webcam at our fish pet and I could see the fish even in low lighting!
Currently my girlfriend is a moderate business worker and full time student and this laptop has been nothing but quick, fast, and lightweight for her. Even I'm enjoying playing with it now and then over my White Unibody Macbook.
Update: 11/8/11
Its been over two weeks. The laptop is still running strong and there hasn't been any problems at all. My girlfriend mentioned during her class someone complimented on her laptop stating that it's so lightweight and you don't see many lightweight laptops with an i5 processor. We purchased this case (attached item name below) and it fits perfectly and very easy to put in and out. There has been no issues with the battery life, it's still very long exactly as stated. The wireless connection has been superb. There has been some Toshiba software that may be bloatware, but half of it is actually useful compared to other laptops. Toshiba really focused on making programs that is truly essential for the user.
Case Logic QNS-113 13.3-Inch EVA Molded Laptop Macbook Air/Pro Sleeve (Black)
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