I had low expectations and assumed DOA for this TV after it arrived via FedEx with a huge hole on the side of the box (like someone punched it) that even ripped the inside bag holding the TV. I was happy with Amazon's sooner than expected delivery BUT very unhappy with FedEx's treatment of packages! After testing, I was glad everything worked and the image was very clear.
Things that should be in the manual but weren't (from personal experience):
1) When configuring the remote control use a RCA setting such as RCA L32HD41
2) When connecting a computer via HDMI, use "no Overscan" or you'll crop corners off your display
3) When using the VGA connection, to get the full 1080P display, not the default 720P resolution or less than 1366x768, you have to manually force a 1920x1080 display by unchecking "Hide modes that this monitor cannot display" in Windows 7's Display/Screen Resolution/Advanced Settings/Monitor under Control Panel. Hopefully the next firmware update can fix this because the TV is reporting to the computer a lower supported resolution than it can handle.
I was pretty skeptical when people were comparing the image quality to Samsung brand TVs but after shining a flashlight into the back left heat dissipation holes I saw a Samsung logo on the panel. The Samsung sticker inside the TV reads Samsung model LTA400HM09. You should definitely check for yourself, since I'm not sure if everyone's will be made by them as their press release regarding the Samsung assembly is very general.
Overall, I am very happy with this under $300 purchase (after an Amazon price match and a MasterCard promotion). This TV does not offer a lot of bells and whistles but its basic features work. If customer service is as bad as some have experienced, I hope I never have to go through them. However, if you purchased this with a credit card, I know MasterCard offers a 1 year product warrantee on top of the manufacturer's warrantee. Of course, I hope I never have to use that either.
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